Enter Coastal Concierge Association (CCA).
The Tourism Leadership Council started the CCA to give anyone working at a lodging property the tools you need to succeed. If you work as a concierge, front desk, guest services, or any other frontline employee at a TLC member lodging property, you are eligible to join. It is absolutely free to join.
New classes starting in Winter 2020.
Click certification classes to find out how you can get involved.
To receive weekly event updates, curated to suit a concierge's needs, send an email to: email@example.com.